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Used Equipment Sales FAQ Who is eligible
for this benefit? W-2 employees are eligible to participate. You must provide your employee ID during
checkout. Is there a limit
to the amount of equipment I can purchase? Not at this time. Can friends and
family participate? Eligible employees can purchase for friends and family, as
long as the purchases stay within the allowed limits. Friends and family cannot directly purchase
these computers. Can I buy the
computer I’m currently using? Please submit a request to purchase your retiring computer at churchpcsurplus.com/epp-home. Approval will be subject to review by your department. What equipment
will be available to purchase? Desktops, notebook computers and monitors will be
available. Other items may be added in
the future if sufficient quantities become available. How do I pick up
my equipment? When you place your order, you have the option to pay to
have the equipment shipped to you, or if you are local, you can select to pick
up the equipment in Lindon, Utah. Where will I pick
up my equipment? The pickup point for your equipment is TAMS, 1126 West 700 North, Suite A, Lindon UT 84042
Telephone: 801-796-1696 Open Mon-Fri 10am to 6pm. What accessories
come with a desktop computer? If available at the time of purchase, a keyboard and/or
mouse can be included. Note: We cannot
hold orders until accessories become available.
What accessories
come with a notebook computer? A power supply will come with all notebooks. You may be able to add more options if they
are available e.g. docking station etc. What operating
system comes with the computer? Due to security regulations, the computer hard drive will be
completely erased. Once erased, the
system will be re-loaded with the operating system with Windows 10. A restore disk or partition will be included
in the event that you need to reload the operating system. Is there a
warranty available for the equipment? Yes. Our service provider will offer a 30-day service
replacement or refund guarantee. If you purchase a
system and get it home and it does not work, you can return it and a different,
comparable system or full refund will be provided. No
effort will be provided to try and repair a broken system. Efforts are made to ensure only working
systems will be sold. How do I request a
30-day service replacement? Please contact our vendor, TAMS, at 801-796-1696 Can I pay cash or
check? Our vendor cannot accept cash or check payments. You can pay online at the time of purchase
with all major credit cards. Will you ship the
hardware to me if I live outside Utah? Yes, equipment can be shipped to all states. No equipment can be shipped outside the
United States. What if I need
technical support? No technical support can be provided for these systems. You
will need to obtain support for this equipment as you would for any
personally-owned computer in your home.
Please do not call the Global Service Desk for any questions related to
this equipment. Questions about my
order You may call TAMS customer service at 801-796-1696
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USING THIS WEBSITE. If you do not agree to these terms and conditions, please
do not use this site. This site and the materials and products on this site are
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or implied. |